Data Security & Protection

1. Security Overview

TradeLumina implements comprehensive security measures at every level of our infrastructure to protect your personal information, financial data, and trading activities. We follow industry best practices and comply with relevant data protection regulations.

2. Data Encryption

2.1 In Transit

• TLS 1.3: All data transmitted between your device and our servers uses the latest TLS encryption
• Certificate Pinning: Mobile apps use certificate pinning to prevent man-in-the-middle attacks
• HSTS: HTTP Strict Transport Security enforces secure connections
• Perfect Forward Secrecy: Each session uses unique encryption keys

2.2 At Rest

• AES-256: All sensitive data is encrypted using AES-256-GCM
• Database Encryption: Full database encryption with regularly rotated keys
• Backup Encryption: All backups are encrypted and stored securely
• Key Management: Hardware Security Modules (HSM) for key storage

3. Infrastructure Security

3.1 Cloud Infrastructure

• Hosted on AWS with SOC 2 Type II certification
• Multi-region deployment for redundancy
• Virtual Private Cloud (VPC) isolation
• Web Application Firewall (WAF) protection
• DDoS mitigation through CloudFlare

3.2 Network Security

• Firewall rules restrict unnecessary access
• Intrusion Detection System (IDS) monitoring
• Regular security scanning and penetration testing
• Network segmentation between services
• Zero-trust network architecture

4. Application Security

4.1 Authentication

• Multi-Factor Authentication (MFA): Optional 2FA using TOTP or SMS
• Strong Password Requirements: Minimum 8 characters with complexity rules
• Password Hashing: Bcrypt with salt for password storage
• Session Management: Secure session tokens with automatic expiry
• Account Lockout: Protection against brute force attacks

4.2 Authorization

• Role-based access control (RBAC)
• Principle of least privilege
• API rate limiting to prevent abuse
• JWT tokens for API authentication
• Row-level security in databases

5. Data Protection Measures

5.1 Personal Data

• PII is encrypted and access-restricted
• Data minimization - we only collect what's necessary
• Regular data retention reviews and purging
• Anonymization of data for analytics
• Secure data deletion procedures

5.2 Financial Data

• PCI DSS compliance for payment processing
• Tokenization of payment methods
• No storage of full credit card numbers
• Secure integration with payment providers
• Transaction logging and monitoring

6. Monitoring and Incident Response

6.1 Security Monitoring

• 24/7 security monitoring and alerting
• Real-time threat intelligence feeds
• Automated security scanning
• Log aggregation and analysis
• Anomaly detection systems

6.2 Incident Response Plan

• Defined incident response procedures
• Dedicated security response team
• Regular incident response drills
• Breach notification within 72 hours
• Post-incident analysis and improvements

7. Compliance and Certifications

We maintain compliance with relevant data protection regulations:

• GDPR: General Data Protection Regulation (EU)
• CCPA: California Consumer Privacy Act
• SOC 2 Type II: Security, Availability, and Confidentiality
• ISO 27001: Information Security Management (in progress)
• PCI DSS: Payment Card Industry Data Security Standard

8. Third-Party Security

8.1 Vendor Management

• Security assessments of all vendors
• Data Processing Agreements (DPAs) in place
• Regular vendor security reviews
• Minimal data sharing with third parties
• Contractual security requirements

8.2 API Security

• OAuth 2.0 for third-party integrations
• API key rotation policies
• Webhook signature verification
• Rate limiting and throttling
• API activity monitoring

9. User Security Best Practices

Help us keep your account secure by following these practices:

9.1 Account Security

• Use a strong, unique password
• Enable two-factor authentication
• Never share your login credentials
• Log out when using shared devices
• Keep your email account secure

9.2 Device Security

• Keep your operating system updated
• Use antivirus software
• Avoid public WiFi for trading
• Use a VPN for added security
• Lock your device when not in use

10. Data Breach Response

In the unlikely event of a data breach, we will:

• Immediately investigate and contain the breach
• Notify affected users within 72 hours
• Provide detailed information about the impact
• Offer free credit monitoring if appropriate
• Work with law enforcement if necessary
• Implement measures to prevent recurrence

11. Security Updates

11.1 Regular Updates

• Weekly security patches
• Monthly dependency updates
• Quarterly security reviews
• Annual penetration testing
• Continuous vulnerability scanning

11.2 Security Transparency

• Security status page available
• Responsible disclosure program
• Security advisories when necessary
• Regular security reports
• Open communication about incidents

12. Employee Security

• Background checks for all employees
• Security training and awareness programs
• Signed confidentiality agreements
• Access controls and monitoring
• Clean desk policy
• Regular security training updates

13. Bug Bounty Program

We maintain a responsible disclosure program for security researchers:

• Report vulnerabilities to security@tradelumina.com
• Rewards for valid security findings
• Safe harbor for good-faith research
• Public acknowledgment (if desired)
• Coordinated disclosure timeline

14. Contact Our Security Team

For security concerns or questions:

• Security Issues: security@tradelumina.com
• Privacy Concerns: privacy@tradelumina.com
• General Support: support@tradelumina.com
• Bug Bounty: bugbounty@tradelumina.com
• 24/7 Hotline: 1-800-LUMINA-1

15. Security Commitment